Shipping policy
Processing Time All orders are processed within 2-7 business days. Orders are not processed or shipped on weekends or holidays. During peak seasons, processing times may be slightly longer.
Shipping Rates & Delivery Estimates We offer the following shipping options within the United States:
- Standard Shipping (5–7 business days): calculated at checkout
- Expedited Shipping (2–3 business days): calculated at checkout
- Free standard shipping on orders over $300
International Shipping We currently [do/do not] ship internationally. If we do, please note that international orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages Magnolia River Leather and Sign Co. is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your order arrives damaged, please contact us within 7 days of delivery at [your email address] with photos of the damage.
Contact Us For any shipping questions, reach out to us at magnoliarivercollective@gmail.com or through our contact page.